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Our Appointment Procedure

Get seen quicker and self-refer directly to a clinical specialist

Many conditions can be dealt with without the need to see your GP, saving you time!

Speak to a Pharmacist

Your pharmacy can advise you on minor illness without the need of an appointment. Please speak to a pharmacist first.

Pharmacy & Self-Care

Pharmacists are qualified healthcare professionals who can offer clinical advice, over the counter medicines and their use, to effectively and safely manage a range of minor health concerns. They can also help you to decide whether you'll need to see a doctor. You don't need an appointment and you won't even be asked to make a purchase. Every pharmacy also has a private consultation area for you to talk about your symptoms in private if you prefer.

FIND A PHARMACY

Self Care Advice

You can often sort your own health issues without needing to see us

The NHS website and Patient.co.uk are two excellent websites you can use free of charge.

They have powerful search functions so you can find what you need quickly.

We also have lots of advice via our website

Book an Appointment

To offer you improved access to our GP led services please be assured that if you call between 8 and 12 o’clock we will assist with your request on the same day.

Our telephone lines are extremely busy first thing so you may wish to phone back a little later in the morning when the wait time is shorter.

You may not always need to speak to a GP and you may be directed to an alternative health professional such as Nurse Practitioner or a Clinical Pharmacist.

We regularly review our appointment system and we adapt our services according to seasonal or patient demand. There are times when we cannot offer an appointment immediately but will take further advice from our clinical team as to how best to help you. This may mean that a member of the team will need to phone you back to resolve your issue or book the most appropriate contact for you.

Please note that if it is a training day accuRx will switch off earlier and the GP services will reach capacity sooner.

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Home Visits

Should you feel you require a home visit please contact the surgery.

Our Reception Team will inform the clinical team and you will receive an initial call back to assess the urgency of your need.

Life Threatening - Go to A&E

If you or someone you know has a life-threatening condition, such as loss of consciousness, a sudden confused state, chest pain, breathing difficulties etc, you should call 999

In an EMERGENCY call 999.
Emergencies are situations that cannot be managed at home and may be life threatening