Opening Hours

When We're Open

Day	Shelley Surgery	Heene Road Surgery (Pre-Booked Appointments Only)
Day Monday	Shelley Surgery 8.00am - 6.30pm	Heene Road Surgery 8.00am - 6.00pm
Day Tuesday	Shelley Surgery 8.00am - 6.30pm	Heene Road Surgery 8.00am - 6.00pm
Day Wednesday	Shelley Surgery 8.00am - 6.30pm	Heene Road Surgery 8.00am - 6.00pm
Day Thursday	Shelley Surgery 8.00am - 6.30pm	Heene Road Surgery 8.00am - 6.00pm
Day Friday	Shelley Surgery 8.00am - 6.30pm	Heene Road Surgery 8.00am - 6.00pm
Day Saturday	Shelley Surgery CLOSED	Heene Road Surgery CLOSED
Day Sunday	Shelley Surgery CLOSED	Heene Road Surgery CLOSED

We are closed on bank holidays. To view the surgery closures, please visit our events and closures page

Shelley Community Pharmacy Opening Times

Monday to Friday: 8.00am - 6.30pm
Saturday: 9.00am - 12.00pm
Sunday: Closed

When We're Closed

In an EMERGENCY call 999.
Emergencies are situations that cannot be managed at home and may be life threatening

Less than urgent
If you need medical advice or to see a doctor call 111. There will be someone to provide you with advice and to direct you to a clinician if it is necessary.

Pharmacists

Pharmacists (chemists) can provide advice and treatment for a wide variety of medical problems.
Many Pharmacists are open longer hours than the Surgery.
Pharmacists are highly trained professionals that provide advice on a wide range of problems.
They can be particularly helpful for advice about colds, flu, sore throats, ear ache or coughs.
They can also advise on regular medication and ways to stop smoking.
Pharmacies can offer emergency contraception.

Find your nearest pharmacy

Urgent Treatment Centres

Urgent Treatment Centres (previously known as Walk-In Centres) can now only be accessed via an appointment system, booked by NHS111. Patients can no longer access a ‘walk-in’ service, without an appointment. Please call 111 or visit the NHS 111 online website

For further information on the nearest Urgent Treatment Centres, see the NHS website

Emergency Dental Treatment
A GP is not appropriately trained to deal with dental problems. This includes toothaches, abscesses and problems experienced after dental treatment. We cannot provide antibiotics as it is necessary to have a full assessment before prescribing such things.

We would therefore suggest patients register with and attend regularly a dentist who can provide appropriate routine and emergency advice. Dentists offer a 24 hour emergency service. Out of normal surgery hours, this service is only for urgent dental treatment that cannot wait until the next working day to be treated.

For emergency dental treatment outside normal working hours, registered patients should contact their dental surgery. Most surgeries have an answering machine message referring you to out-of-hours information.

Call 111 when it's a concern, but less urgent than 999.

The NHS non-emergency number.

111 is the NHS non-emergency number. It's fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.