Contact Worthing Medical Group

GP:
If you require advice from a GP or another Clinician on the day, please call 01903 234 844 to speak to a member of the Patient Services Team any weekday between 8am and 12pm. Excluding days we are closed for training. If you call after 12pm when our GP services hit full capacity and you have a new illness that cannot wait for the next day please visit the Urgent Care Centre at Worthing Hospital. If you have an complex or urgent ongoing issue that is already being dealt with at the Practice and you cannot wait for the next day, call the Reception Team who can assist with a booking. If it is an emergency please visit your nearest A&E or call 999 for an ambulance. If you need help while we are closed please call the provided out of hours number or call 111.

Nurse:
If you require assistants from a Practice Nurse, then please call us on 01903 234 844 and speak to a member of the Patient Services Team. Alternatively, you can book smear tests, blood tests if you have been asked to have one by a Clinician, NHS health health checks if you have been invited via Patient Access or the NHS App.

We are open until 6:30pm, Monday to Friday, and a clinician will call you back between now and the surgery closing time today.
If it is a medical emergency please visit A&E.

Clinicians can call anytime up to 18.30pm Monday to Friday. If you haven’t yet had a call back but your symptoms have worsened please contact to let us know. Alternatively in a medical emergency you can attend A+E. We will try a couple of times and if no response you may get moved to the next day or asked to call back.

If you have ordered your prescription you can contact your Pharmacy to check that they have received it.

Worthing Medical Group prepare and sign the prescription request and then pass to your chosen Pharmacy for preparation and collection.

This process normally takes up to 3 working days, please ensure you order with plenty of time for us to process your prescription.

Please contact our Reception team on 01903 234 844 to advise of the missing medication. They will liaise with our prescribing team who will investigate and contact you to advise.

Please liaise directly with your chosen Pharmacy to discuss their delivery and collection options.

If your chosen Pharmacy is Shelley Community Pharmacy, they can be contacted on 01903 200100

You can order a medical certificate extension by giving us a call or via the accuRx online triage system

Patient Triage is a quick and easy way to access your medical records, request medical advice, view test results, request medical certificates, access self-help advice and more. If you have not yet spoken to a GP about your need for a medical certificate then you will need to speak to a GP first which you can arrange either by the Patient Triage option or calling the Practice between 8am and 12pm. Please note you can and are advised to self-certificate for 7 days before requiring one from a GP.

If your query is about an existing referral, please contact our secretarial team on 01903 223320.

For enquiries regarding Neurosurgery, Orthopaedics, Pain Management or Rheumatology referrals, please contact 01273 623932.

If your referral is for one of the following departments, you can contact the Referral Support Team directly on 01903 708403 for an update: Cardiology, Dermatology, Endocrinology, ENT, Gynaecology, Gastroenterology, Haematology, Neurology, Ophthalmology, Paediatrics, Respiratory medicine, Urology or Vascular surgery.